Front Desk：Welcome to the Madrid Hilton. How may I help you? （櫃臺人員：歡迎光臨馬德里希爾頓。有什麼能為您效勞的嗎？）
Tony：I have reservation for Tony Potter for seven nights. （東尼：我用東尼‧波特的名字預訂了房間，總共七個晚上。）
Front Desk：May I have your passport and credit card, please? （櫃臺人員：我能看一下您的護照和信用卡嗎，麻煩您？）
Tony：Here you are. Where is the restaurant and what time does it close? （東尼：在這兒。請問餐廳在哪裡？幾點打烊？）
Front Desk：You'll find it on the second floor across from the elevators. It's open twenty-four hours, sir. （櫃臺人員：就在二樓電梯的對面。餐廳二十四小時營業，先生。）
Tony：Great. I'd like to be able to sign for everything at the hotel. （東尼：好極了。我希望飯店裡的所有消費我都能簽帳。）
Front Desk：That won't be a problem, sir. You have the upgraded double room, with a queen-size bed. Is that correct? （櫃臺人員：那沒問題，先生。您訂的是升過等的雙人房，大號床。 這樣對嗎？）
Tony：Yes. Can you tell me if the room has Internet access? （東尼：對。你能不能告訴我房間裡可不可以上網？）
Front Desk：Yes, it does, sir. That's included in the business package. （櫃臺人員：可以的，先生。那包含在商務套裝住宿裡。）
Tony：I know. I just wanted to make sure. But how does it work? Can I plug my laptop into the network? （東尼：我知道。我只是想確認一下。可是要怎麼用呢？ 我插上手提電腦的線就能連上網嗎？）
Front Desk：Yes. There is an Ethernet cable in the room for that. You can also check out a wireless mouse and keyboard if you'd like and use the TV as a monitor. （櫃臺人員：是的。房間裡有乙太網路連接線可用。 如果您想要，也可以借用無線滑鼠和鍵盤， 然後用電視當螢幕。）
Tony：OK. Also, could you please have someone show me the business center? （東尼：好的。還有，可以麻煩你找個人帶我去商務中心看看嗎？）
Front Desk：Perhaps you'd like to settle in your room first, Mr. Potter. We'd be happy to give you a tour of the business facility after that. （櫃臺人員：或許您想先去房間安頓一下，波特先生。 您安頓好之後我們很樂意帶您參觀我們的商務設施。）
Tony：That's a good idea. I'd like a clerk to help us with our bags. （東尼：好主意。我想找個服務人員幫我們提行李袋。）
Front Desk：Certainly, sir. The porter will be right with you. （櫃臺人員：沒問題，先生。行李服務員會馬上過來您這邊。）
必通詞彙與句型
．I have a reservation for (name) for (number) nights. 我用（名字）預約了（數量）個晚上。 ．Could you please have someone show me (sth.)? 可不可以請你們找人帶我參觀（某事物）？ ．I'd like (sb.) to help me (with sth.). 我想找（某人）幫我（處理某事物）。
ex：Moving on to the question of the US market, I would say that the prospect is not encouraging. （接下來是美國市場的問題，我認為前景不是很樂觀。）
ex：Moving on to the issue of dealing with late payers, we need to appeal to their emotions rather than their reason. （接下來是處理拖欠帳款顧客的問題， 我們需要訴諸於他們的感情而不是要求他們講道理。）
ex：Moving on to the earnings in the third quarter, we see that our sales got back on track. （接下來是第三季的盈餘，我們可以看出銷售已經恢復正常。）
重點提示
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移到 move on to 用來說明下面將要「移到、換到」下一個主題，turn to 也是一樣的意思，比方說move on[turn] to the next issue（換到下一個主題）。
