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| Set-phrases for emails 1 | ||||||||||||||
| 2015/04/07 | ||||||||||||||
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Stating the transaction of the email
Let’s look at some opening set-phrases you can use to clearly state the transaction. The first group is set-phrases you can use in formal emails such as company or product introductions, job applications, or in first or early contact emails, in the beginning stages of the relationship.
Task 1: Study the language bank and the sentences below. Then write your own sentences.
I am writing to cancel our appointment next Thursday.
I am writing to let you know about our new product line.
I am writing to inform you that your policy is due for renewal.
I am writing to clear up the misunderstanding caused by one of our employees.
I am writing in response to your enquiry about prices.
I am writing in connection with the job advert in the Taipei Times.
I am writing on behalf of my employer: Bad Smell Chemicals.
I am writing in regard to your email complaining about our service.
The second group is set-phrases you can use to make or request confirmation, which is a frequent kind of email transaction.
Task 2: Sort the set-phrases into the table below.
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*2015/04/10更新
Check out the answers in the language bank and read through my comments below.
*The set-phrases in the language bank are organized according to how formal they are. At the top of the column are informal set-phrases, getting more formal, with the most formal ones at the bottom of the column.
*It’s up to you to decide which ones are appropriate to use in different situations. Think about your relationships with the reader to help you decide.
*Remember to make sure the details inside the set-phrases are totally correct.
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